About Competitive Edge Performance Solutions

Competitive Edge Performance Solutions is THE advisory company you turn to when you want your team performing at its optimal best. Whether it’s improving leadership and teamwork, enhancing quality and customer satisfaction, improving process efficiency and effectiveness, or increasing cost savings, revenue and profits, we have the solutions you need.

We are a multi-disciplinary organization that offers a suite of business management and improvement models, tools, and solutions. We have decades of experience and success in helping companies become more competitive in their industry and beyond. Our network of professionals can help you ‘win!’

We specialize in:

  • International Standards Organization (ISO) Standards: We provide consulting services with the development of management systems that meet the ISO Standards (ISO 9001, 14001 and 45001).  We also provide Exemplar Global Lead Auditor certification training to ensure your internal auditors are competent and well-equipped to evaluate your own systems.  Additionally, we provide third-party internal audits to facilitate a non-bias evaluation of your management systems.
  • Management Systems Architecture: We build efficiency and structure into systems that result in time and resource savings, exceeding customer expectations, and process improvement.
  • Strategic Thinking: We build high-level, structured thinking into your strategy that results in internal and external environmental analyses, innovation, and competitive advantages.
  • Performance Management: It’s all about results! We steer organizations towards focused monitoring and measurement of what is most important to their customers, stakeholders, and processes. This results in logical predictions, targeted goal-setting, and competitive evaluation.
  • Leadership: We build leaders and teams to effectively steer organizations to improve morale and teamwork and tear down walls and silos that inhibit progress.

Our Mission:

  • Our Mission is to help our clients “win” by becoming highly competitive, strategic, innovative, and sustainable champions in their industries.

Our Vision:

  • Our Vision is to be the #1 preferred “pit crew” business partner for all businesses – large and small – seeking to improve their business management systems.

Our Values:

  • Honesty and integrity – this is a must! Our reputation is built on character and credibility. We walk the talk.
  • Seek a better way. We continuously improve, innovate, and seek a better way. We never grow complacent.
  • Learn and grow. We are constantly learning, growing, and developing our team and others.
  • Inspire. We strive to motivate and inspire others to greatness! We build and invest in ourselves and others to instill confidence.
  • Build relationships. We treat people the way they want to be treated.
  • We care. We give to others and become servant leaders. We show you how much we care about you and your success.

Our Leadership

Rick Bickerstaff, BS, MBA, LSSBB

Rick is the President, CEO, and founder of Competitive Edge Performance Solutions, headquartered in Dandridge, Tennessee. Rick has over 30 years of experience in management, and over 25 years of training experience. Rick has developed highly effective training materials and models in many disciplines, and has taught these sessions all over the United States.

Rick specializes in leadership, teamwork, management systems, systematic process improvement, strategy, continuous improvement, project management, performance management, innovation, re-engineering, organizational development, auditing strategies, risk management, executive coaching, and human resources management.

Rick has been involved in the writing of many national guidance manuals associated with organizational management, environmental management, Lean Six Sigma, and continuous improvement.

Rick spent eight years as an adjunct professor at a Charleston college teaching management, strategy, communication, quality, auditing, and human resource management courses.

Education:

  • Master of Business Administration (MBA) with a concentration in Leadership
  • Bachelor of Science in Business Management (BS)
  • Associate of Science in Engineering (ASE)

Certifications and Licenses:

  • Lean Six Sigma Black Belt
  • Exemplar Global Environmental Master Auditor (ISO 14001)
  • Exemplar Global Quality Lead Auditor (ISO 9001)
  • Exemplar Global Health and Safety Lead Auditor (ISO 45001)
  • Baldrige Performance Excellence Lead Examiner
  • National Incident Management System (NIMS) IS-100, IS-200, IS-300, and IS-700

Our Partners

Competitive Edge Performance Solutions has highly competent and reliable partners all over the United States. Our network of experts is here to meet all your business management and improvement needs.

Atlantic South Consulting Services

Atlantic South Consulting Services (ASCS) is a full service civil engineering design and construction management firm. Organized in 2004 as a minority-owned business, ASCS provides engineering, surveying, inspections and construction management services to the private and public sectors.

Centric One

Our friends at Centric One provide VDA6.3 audit, consultation, training.  Centric One also sells and implements AIAG Core Tools software.

Ken Jordan Consulting

Ken Jordan specializes in environmental health and safety, disaster preparedness, and risk management.  He is especially adept at assisting customers in developing and implementing innovative and industry-leading occupational safety and health systems. Systems that help companies change culture, improve performance, reduce loss, increase workforce capabilities, and achieve organizational goals.

Pillar Management Associates

Competitive Edge has a partnership with Pillar Management Associates to provide Exemplar Global Lead Auditor training for ISO 9001 (Quality), 14001 (Environmental) and 45001 (Health and Safety) auditors.  Once course(s) have been successfully completed, students have the credentials to become Exemplar Global auditors.  Such training and credentialling also lends to reflecting competent internal auditors.