What do you believe are the key elements to being a great leader? Warren Benis says “Leadership is the capacity to turn vision into reality.” Great business leaders motivate their... read more →
The Baldrige Performance Excellence Framework (Baldrige Criteria) is a criterion that has been used by companies all over the world to improve their efficiencies, effectiveness, and competitiveness. I refer to... read more →
What is a Gap Analysis? A Gap Analysis is a comparison of actual performance with desired performance. By performing a Gap Analysis your business can identify areas that need improvement... read more →
Every company needs a self-motivated, engaged workforce. Disengaged staff perform mediocre work. A culture of teamwork increases motivation, productivity, accountability, and loyalty to a company. We employ several models to... read more →
While we take precautions awaiting Hurricane Florence, the Carolinas response to the impending storm is a great lesson for businesses on strategic planning. Strategic planning and, most importantly, implementation,... read more →
September 11-14th, 2018 Lean Six Sigma Greenbelt (LSSGB) Trident Technical College Interested in reducing waste and variability, streamlining projects, improving processes and reducing costs? If so, then this program is... read more →
Our service offerings include: 👉 Leadership Development 👉 Measurement, Analysis, Performance Management 👉 Management Systems 👉 Team Building 👉 And Many More! Our broad range of services ensures we can help you grow into a... read more →
"Rick has provided excellent leadership and continuous improvement training for Charleston Water System for over several years. Through his unique, collaborative method of training, students learn critical thinking skills... read more →
Rick has been offered the incredible opportunity to teach Exemplar Global Lead Auditor courses. These courses are for ISO 9001 (Quality), 14001 (Environmental) and 45001 (Occupational Health and Safety). There are... read more →
Our Competitive Edge is that we care! One way we assist you with success is by offering free publications and resources on our website. These resources include documents on: Keys... read more →